8/23/2012 - Leadership Book Club
Start: 12:00 PM
End: 01:00 PM
This Month: Hardwiring Excellence: purpose worthwhile work making a difference by Quint Studer
A "textbook with passion", Hardwiring Excellence offers a road map and practical how-to guide for creating and sustaining a culture of service and operational excellence. In this book, author Quint Studer, CEO of Studer Group, draws on his personal experience as a former hospital executive who led two organizations to the top 1% in patient satisfaction and his experience coaching hundreds of healthcare organizations since. Studer, a nationally acclaimed educator, coach, and thought leader in healthcare today, is a master storyteller, mixing "chicken soup style" stories with personal insight, simple tools, and in-depth recommendations on how good organizations can become great ones.
Facilitator: Regina Funkhouserhttp://www.nonprofnetwork.org/trainingsworkshops?eventId=459046&EventViewMode=EventDetails