Development and Database Manager

Development and Database Manager 

Responsibilities and Duties

Donation Management and Reporting: 

• Track and report on monetary donations, donor pledges, invoices, and payments. 
• Track and report on non-monetary/in-kind donations. 
• Accurately enter and maintain all donation data in the donor database. 
• Generate timely acknowledgment letters and tax receipts (within one week) for both monetary and in-kind donors.

Project Coordination and Communication: 

• Develop project plans to support initiatives across Fund Development, Volunteers, and Grants teams.
• Coordinate outgoing messaging to ensure consistency across donor, volunteer, and grantor communications.
• Oversee printing and mailing of donor, volunteer, and grantor correspondence, leveraging tools like a letter folder and printer. 
• Liaise with the Communications team to align social media and campaign messaging. 
• Facilitate website updates and special campaign form creation. 

Database Management and Data Analysis: 

• Collect and aggregate data from Fund Development, Volunteers, and Grants teams for integration into unified platforms. 
• Analyze donor, volunteer, and grant data to provide actionable insights and develop reports for leadership and team use. 
• Research and recommend database enhancements to improve functionality and efficiency.
• Train team members on database capabilities and provide ongoing support and troubleshooting.

Donor Stewardship and Campaign Management: 

• Manage the Brilliant Builders monthly donor program, including database tracking, acknowledgment processes, and messaging integration. 
• Assist with executing fundraising campaigns, such as Rocket Challenge, Back2School, and Giving Tuesday.

Content Creation and Writing: 

• Draft funding proposals, impact reports, newsletters, and donor communications. 
• Develop compelling "Brilliant Stories" to support donor engagement, grant writing, and campaigns.
• Create presentations, spreadsheets, and documents as needed. 

Strategic Oversight and Workflow Management: 

• Document and streamline processes across Fund Development, Volunteers, and Grants teams, updating the Stewardship Team Handbook. 
• Oversee the integration and alignment of grant, volunteer, and donor interactions and communications. 
• Collaborate on strategies to enhance team efficiency and cross-departmental alignment. 

Research and Technical Support: 

• Conduct donor research, competitive analyses, and software evaluations. 
• Provide technical support for CRM systems, including software training and troubleshooting. ● Ensure compliance with financial measures for third-party platform receivables. 
• Conduct special research projects as needed, including donor research, competitive analysis, software evaluation, and workflow comparisons. 
• Document processes and workflows across all three teams to create a Stewardship Team Handbook.
  • This includes: 
    • Tasks, workflows, roles, and responsibilities.
    • Best practices, policies, and style guides.
    • Ensuring continuity during staffing changes by providing clear guidance for redistributing responsibilities. 

Required Skills: 

• Strong project management and organizational skills. 
• Expertise in data aggregation, reporting, and CRM platforms (e.g., Salesforce). 
• Excellent written and verbal communication skills. 
• Ability to analyze trends and provide actionable insights. 
• Proficiency in process documentation and workflow development. 
• Technical proficiency in database systems and ability to train users effectively. 
• Familiarity with donor stewardship and fundraising principles. 

Qualifications 

• Degree in a related field; experience with nonprofit fundraising preferred 
• Experience with donor database management and data entry (Bloomerang preferred) 
• Proficient with Google Drive (including Sheets, Docs, Slides) and Mailchimp 
• Ability to create/analyze fundraising reports and research funders
• Extremely detail-oriented and organized, with superior grammar and proofreading skills 
• Excellent written and verbal communication skills 
• Ability to multitask and prioritize 
• Can work cooperatively with different personalities and individuals of diverse racial/economic/cultural backgrounds
• This position may require evening and/or weekend work 
• Local travel required, reliable transportation needed 

Work Conditions 

• Ability to work cooperatively with individuals of diverse racial/economic/cultural backgrounds
• Must be able to to lift and move at least 25 pounds 
• This position may require evening and/or weekend work