MNA Tech
With our extensive background in nonprofit best practices and needs, there is no one better suited to connect your business with the right IT products and services to serve your community.
How to Create a Helpdesk Ticket
Follow the steps on the left to easily create your MNA tech helpdesk ticket!
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Step 01Click on the system tray icon
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Step 02Right click on the black gear icon
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Step 03Select help request form
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Step 04Fill out the help request form, be as thorough as possible
Outsourcing your IT
We can manage monthly needs through a Tech Care plan ensuring you’re consistently stable and secure. This allows you to better focus on your mission and community impact.
Technology Planning
We offer in-person assessments providing a tech roadmap from your present operations to your future tech needs. This planning is included for nonprofits who are on the monthly Tech Care plan.
Tech Care
MNA’s Tech Care program is a comprehensive IT support service
- Helpdesk
- Patching
- Endpoint Security
- Authentication
- Monitoring, Maintenance, and Reporting
- IT Audit
- Cyber–Security Audit
Security+
Our Security+ add-on program brings together affordable cyber security products under one program for nonprofits. This program builds upon the security features already included with Tech Care.
- Ransomware Protection
- Awareness Training
- Phishing Campaigns
- protection
- and data use policy
- response planning
- Multi-factor authentication
Assessments and Projects
MNA Tech has worked with hundreds of nonprofit organizations, helping them assess their IT infrastructure and create a detailed and prioritized tech plan.
- Stable & Secure Tech Assessment
- IT Projects such as:
- Email and cloud migration
- Network, server, and device setup
- Office moves & buildout
