Michigan Nonprofit Association

Lansing Office

330 Marshall St,
Suite 200
Lansing, MI 48912

Payment Remittance

P.O. Box 771958
Detroit, MI 48277-1958

MNA Tech

With our extensive background in nonprofit best practices and needs, there is no one better suited to connect your business with the right IT products and services to serve your community.

How to Create a Helpdesk Ticket

Follow the steps on the left to easily create your MNA tech helpdesk ticket!

  1. Step 01
    Click on the system tray icon
  2. Step 02
    Right click on the black gear icon
  3. Step 03
    Select help request form
  4. Step 04
    Fill out the help request form, be as thorough as possible
How to Create a Helpdesk Ticket. A graphical version of the steps to create a ticket matching the page text.

Outsourcing your IT

We can manage monthly needs through a Tech Care plan ensuring you’re consistently stable and secure. This allows you to better focus on your mission and community impact.

Technology Planning

We offer in-person assessments providing a tech roadmap from your present operations to your future tech needs. This planning is included for nonprofits who are on the monthly Tech Care plan.

Tech Care

MNA’s Tech Care program is a comprehensive IT support service

  • Helpdesk
  • Patching
  • Endpoint Security
  • Authentication
  • Monitoring, Maintenance, and Reporting
  • IT Audit
  • Cyber–Security Audit


Our Security+ add-on program brings together affordable cyber security products under one program for nonprofits. This program builds upon the security features already included with Tech Care.

  • Ransomware Protection
  • Awareness Training
  • Phishing Campaigns
  • protection
  • and data use policy
  • response planning
  • Multi-factor authentication

Assessments and Projects

MNA Tech has worked with hundreds of nonprofit organizations, helping them assess their IT infrastructure and create a detailed and prioritized tech plan.

  • Stable & Secure Tech Assessment
  • IT Projects such as:
    • Email and cloud migration
    • Network, server, and device setup
    • Office moves & buildout

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