Chief Impact Officer

Position Summary

The Chief Impact Officer is a senior executive responsible for strategic leadership, management of a high-performing team and implementation of all site-based student services – including integrated students supports (ISS) and after-school programs. Supervises Site Services, Student Investment & Community Engagement and Quality & Evaluation directors and site staff, ensures alignment with school needs, and drives student outcomes in academics, attendance, behavior, and well-being. Key oversight duties include: program design, implementation, quality improvement, grants and budget management, staff training, compliance, external partnerships and student/family advocacy.

Key Responsibilities

Leadership

• Directs and implements a comprehensive program strategy to meet CIS impact goals while ensuring alignment with CIS’ mission and fidelity to organizational quality models – including, the Integrated Student Supports (ISS) model and the Weikart Youth Program Quality Model.
• Provide modeling and coaching of best practices in team leadership, quality program delivery, programmatic compliance, and program evaluation.
• Represent CIS in the community and uphold its mission, vision, and values.

Management

• Oversee Site Services, Student Investment & Community Engagement and Quality & Evaluation and site staff; ensure effective hiring, training, supervision, and accountability.
• Maintain compliance with CIS policies, Michigan Child Care Licensing, 21st Century Community Learning Centers grants, and other funder requirements.

Communication & Collaboration

• Model effective communication internally and externally.
• Collaborate with CIS leadership, school district leadership and external partners to deliver effective school-day and after-school strategies.
• Oversee contracts and partnerships, ensuring compliance and problem-solving.

Continuous Learning & Improvement

• Use data systems to track services, evaluate outcomes, and drive quality improvement.
• Stay current with and promote youth development service delivery best practices.

Financial Management

• Develop and monitor program budgets, reporting, and compliance.
• Partner with Finance and Administration to oversee contracts and funder requirements.

Advocacy

• Promote equity by breaking down barriers to student success with strategies to address student academic, attendance, behavioral, and physical well-being.
• Champion CIS mission with staff, board, volunteers, schools, and partners.

Service & Integrity

• Maintain confidentiality, professionalism, and ethical judgment.
• Build a supportive work environment with a positive, collaborative attitude.

Requirements

• Education: Bachelor’s degree in business or non-profit management, human services, education, or related field (Master’s degree preferred).
• Experience: 7+ years proven success in leadership and management of high performing teams in organizations that serve youth and families; C-suite or senior management level experience preferred.
• Skills: Leadership, staff supervision, program design, grants management, financial oversight, partnership building, communication, and technology proficiency.
• Other: Valid driver’s license, vehicle, insurance, flexible hours, ability to pass background and driving checks.

Working Environment & Physical Demands·        Environment: Well-lit office environment with temperature control; in proximity to others; can be noisy.

• Physical Demands: Requires the ability to sit for extended periods (up to 6-8 hours per day) with occasional standing or walking for short breaks; minimal walking within the office (e.g. to printers or meeting rooms or first floor workspace) and moderate walking at other locations; occasionally lift or carry items for obtaining, transporting and storing supplies, materials or equipment weighing up to 15 lbs.; adequate vision for reading computer screens and documents; the ability to hear, understand and distinguish speech and other sounds for phone conversations or virtual meetings; requires the ability to drive between locations.

The above is intended to describe the general content of and requirements for the performance of this job.  It is not construed as an exhaustive statement of duties, responsibilities, and requirements.

How to Apply

If you are all in for kids and would like to be considered for an interview, please go to www.ciskalamazoo.org/careers  and click on the job title to apply.  This position will be open until 12/3/2025.