Volunteer Services Director

Major Responsibilities/Principal Accountabilities:

• Recruit, train, supervise, and evaluate volunteers.
• Schedule volunteers for programs and activities at The Helm, including Meals on Wheels, special events, and other initiatives requiring volunteer support.
• Develop and maintain relationships with community volunteer organizations, businesses, and agencies.
• Track volunteer hours and maintain accurate records; utilize data to prepare reports.
• Recruit new volunteers through community events, email, social media, and other engagement strategies.
• Conduct volunteer background checks in accordance with organizational policies.
• Organize volunteer recognition programs and appreciation events.
• Coordinate Holiday Giving Tree and Electronic Device Tutoring programs.
• Manage the Home Safety and Home Chores Program and schedule checks.
• Manage and submit volunteer time sheets to the Retired Senior Volunteer Program (RSVP).
• Manage the Garden Committee, coordinating volunteers and projects.
• Prepare and submit all required monthly reports.
• Represent The Helm at community meetings and events, including Senior Expo, Grosse Pointe Woods Senior Commission, and similar outreach opportunities.

 KNOWLEDGE AND SKILLS

• Strong written and verbal communication skills.
• Excellent interpersonal and relationship-building abilities.
• Strong organizational and time-management skills.
• Empathy and compassion when working with seniors and volunteers.

MINIMUM QUALIFICATIONS

• Bachelor’s degree or equivalent combination of education and relevant work experience.
• Demonstrated interest in and experience working with seniors.

How to Apply

Please send a cover letter and resume to Krista Siddall, Executive Director, ksiddall@helmlife.org.